Support
Porter Support
Need help with Porter or the Porter app for Slack? We’re here. You can reach our team directly — no account or sign-up required.
Contact us
Email support@buildwithporter.com with any question or issue. We respond to all support requests within 2 business days, and usually sooner.
What to include
To help us resolve your issue quickly, please include:
- A short description of the problem or question
- What you expected to happen, and what happened instead
- Where you ran into it — the Porter app, Slack, or email
- Your Slack workspace name, if the issue is with the Slack app
- Screenshots, if they help explain the issue
Security & privacy
To report a security concern, email security@buildwithporter.com. For details on how we handle your data, see our Privacy Policy and our sub-processors.
Helpful links
Porter Agents Inc.
Email: support@buildwithporter.com
New York, NY, United States